Atria Willow Park
State licensed3500 S Vine Ave, Tyler, TX 75701
Assisted Living
Assisted livingState-licensed (Texas HHSC)24-hour personal care
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Prices not published
About Avir at Azalea Heights
Avir at Azalea Heights brings skilled nursing and rehabilitation care to Tyler, Texas with clinical expertise matched by genuine compassion. Our team focuses on recovery and healing through personalized treatment plans, helping patients regain strength and independence during critical care transitions.
Community at a glance
Capacity
120 residents
Medicare rating
2 of 5 stars
Location
Tyler, TX
Status
Listed in a public registry
Care & services offered
Skilled Nursing
Contact & location
3505 OLD JACKSONVILLE RD, Tyler, Texas 75701
Medicare inspection and quality record
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
Medicare rates Avir at Azalea Heights 2 out of 5 stars overall, which it describes as below average. The average across Texas's nursing homes is 2.7 stars.
At its most recent standard inspection, on December 10, 2025, state inspectors cited 11 health deficiencies (the Texas average is 9.4).
Nurses and nurse aides spend 2 hours 36 minutes with each resident a day, below the Texas average of 3 hours 23 minutes.
Medicare fined Avir at Azalea Heights once in the last three years, $14,901 in total.
Overall
2 of 5
below average
Combines the three ratings below
Health inspections
3 of 5
average
Results of state inspections over three years
Staffing
1 of 5
much below average
Nurse hours per resident and staff turnover
Quality of resident care
2 of 5
below average
Outcomes like falls, pressure ulcers and rehospitalization
Texas average: 2.7 stars across 1,177 nursing homes. National average: 3.0 stars.
Staffing
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 2 hours 36 minutesBelow the Texas average |
| Registered nurse time per resident, per day | 20 minutesBelow the Texas average |
| Nursing staff who left in the past year | 44%Below the Texas average |
3 administrators have left the home in the past year.
Inspections
16 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
April 30, 2026 · Complaint investigation · 2 citations
Keep residents' personal and medical records private and confidential.
Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected May 1, 2026Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, a few residents (level D)Infection ControlFrom a complaintCorrected May 1, 2026
December 10, 2025 · Standard inspection · 8 citations
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceCorrected Jan 12, 2026Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Jan 12, 2026Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Jan 12, 2026Ensure each resident receives an accurate assessment.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Jan 12, 2026Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, a few residents (level D)Infection ControlCorrected Jan 12, 2026Provide care and assistance to perform activities of daily living for any resident who is unable.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Jan 12, 2026Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Jan 12, 2026Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Minimal harm or risk, a pattern (level B)Resident RightsCorrected Jan 12, 2026
September 30, 2025 · Complaint investigation · 1 citation+
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Immediate danger to residents, a few residents (level J)Quality of Life and CareFrom a complaintAlready fixed by Sep 28, 2025
September 18, 2024 · Standard inspection · 2 citations+
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Risk of harm, no one hurt, widespread (level F)Nutrition and DietaryCorrected Sep 19, 2024Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Sep 19, 2024
April 29, 2024 · Complaint investigation · 3 citations+
Provide care and assistance to perform activities of daily living for any resident who is unable.
Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareFrom a complaintCorrected May 22, 2024Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceFrom a complaintCorrected May 22, 2024Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected May 22, 2024
Fines and payment denials
1 fine totaling $14,901 in the last three years.
- September 30, 2025Fine: $14,901
About the home, per Medicare
- Ownership
- For profit - Limited Liability company
- Legal business name
- West Wharton County Hospital District
- Medicare-certified beds
- 120
- Average residents per day
- 88
- Accepts
- Medicare and Medicaid
- First certified
- January 13, 1994
- Part of a chain
- Avir Health Group, 118 homes (chain average 2.3 stars)
- Inside a hospital
- No
- Continuing care retirement community
- No
- Resident or family council
- Resident
- Sprinklers in all required areas
- Yes
- CMS Certification Number
- 675289
Location
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3505 OLD JACKSONVILLE RDTyler, TX 75701
12 other communities within 10 miles
Senior living near Tyler
Briarcliff Health Center
Medicare-certified3403 S VINE AVE, Tyler, TX 75701
Skilled Nursing
2 of 5Medicare rating
Medicare & Medicaid certifiedSprinkler systemsResident & family councilSkilled nursing & rehabilitation+1 more
Call for pricing
Prices not published
Reunion Inn Assisted Living
State licensed1515 Rice Road, Tyler, TX 75703
Assisted Living
Assisted livingState-licensed (Texas HHSC)24-hour personal care
Call for pricing
Prices not published
Questions about Avir at Azalea Heights
What is Avir at Azalea Heights's Medicare star rating?+
Medicare rates Avir at Azalea Heights 2 out of 5 stars overall (below average). Health inspections: 3 stars. Staffing: 1 stars. Quality of resident care: 2 stars. Source: CMS Care Compare, data as of September 1, 2026.
How did Avir at Azalea Heights do on its last inspection?+
State inspectors visited on December 10, 2025 and cited 11 health deficiencies, 3 of them from complaint investigations. The Texas average is 9.4.
How much nursing care does each resident get at Avir at Azalea Heights?+
Nurses and aides spend 2 hours 36 minutes with each resident per day, including 20 minutes from registered nurses. 44% of nursing staff left over the past year.
Has Avir at Azalea Heights been fined by Medicare?+
Yes. Medicare fined Avir at Azalea Heights once in the last three years, totaling $14,901.
Does Medicare cover skilled nursing?+
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
How much does a nursing home cost?+
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
What is the CMS star rating?+
Medicare rates nursing homes 1–5 stars on health inspections, staffing, and quality measures. We show these ratings so you can compare quality at a glance.