Avenue at Brooklyn

July 30, 2026 · Complaint investigation · 18 citations

• Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

  Residents were harmed, a few residents (level G)Quality of Life and CareFrom a complaintPlan to fix it accepted

• Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

  Risk of harm, no one hurt, widespread (level F)Nursing and Physician ServicesFrom a complaintPlan to fix it accepted

• Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

  Risk of harm, no one hurt, widespread (level F)Nursing and Physician ServicesFrom a complaintPlan to fix it accepted

• Administer the facility in a manner that enables it to use its resources effectively and efficiently.

  Risk of harm, no one hurt, widespread (level F)AdministrationFrom a complaintPlan to fix it accepted

• Provide care and assistance to perform activities of daily living for any resident who is unable.

  Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareFrom a complaintPlan to fix it accepted

• Provide special eating equipment and utensils for residents who need them and appropriate assistance.

  Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryFrom a complaintPlan to fix it accepted

• Protect each resident from the wrongful use of the resident's belongings or money.

  Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintPlan to fix it accepted

• Provide safe, appropriate dialysis care/services for a resident who requires such services.

  Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintPlan to fix it accepted

• Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

  Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintPlan to fix it accepted

• Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

  Risk of harm, no one hurt, a few residents (level D)Nutrition and DietaryFrom a complaintPlan to fix it accepted

• Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

  Risk of harm, no one hurt, a few residents (level D)Nutrition and DietaryFrom a complaintPlan to fix it accepted

• Provide enough food/fluids to maintain a resident's health.

  Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintPlan to fix it accepted

• Ensure that residents are free from significant medication errors.

  Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceFrom a complaintPlan to fix it accepted

• Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

  Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintPlan to fix it accepted

• Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

  Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintPlan to fix it accepted

• Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

  Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintPlan to fix it accepted

• Develop and implement policies and procedures to prevent abuse, neglect, and theft.

  Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintPlan to fix it accepted

• Provide appropriate treatment and care according to orders, resident’s preferences and goals.

  Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintPlan to fix it accepted

June 2, 2025 · Complaint investigation · 4 citations

• Provide appropriate treatment and care according to orders, resident’s preferences and goals.

  Immediate danger to residents, a few residents (level J)Quality of Life and CareFrom a complaintCorrected Jun 13, 2025

• Ensure medication error rates are not 5 percent or greater.

  Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceFrom a complaintCorrected Jun 13, 2025

• Ensure that residents are free from significant medication errors.

  Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceFrom a complaintCorrected Jun 13, 2025

• Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

  Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Jun 13, 2025