Home Is Where the Heart Is
State licensed11010 E 4th Ave, Spokane Valley, WA 99206
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Aurora Valley Care brings together experienced clinical staff and personalized rehabilitation programs in Spokane, Washington. Our skilled nursing facility focuses on recovery and healing, whether you're transitioning from hospitalization or managing complex medical needs with compassionate, attentive care.
Capacity
124 residents
Location
Spokane, WA
Status
Listed in a public registry
414 S UNIVERSITY RD, Spokane, Washington 99206
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
At its most recent standard inspection, on September 15, 2025, state inspectors cited 34 health deficiencies (the Washington average is 15.8).
Nurses and nurse aides spend 3 hours 42 minutes with each resident a day, below the Washington average of 4 hours 22 minutes.
Medicare fined Aurora Valley Care once in the last three years, $93,457 in total.
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 3 hours 42 minutesBelow the Washington average |
| Registered nurse time per resident, per day | 37 minutesBelow the Washington average |
| Nursing staff who left in the past year | 57%Above the Washington average |
1 administrator has left the home in the past year.
81 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
May 27, 2026 · Complaint investigation · 1 citation
Provide enough food/fluids to maintain a resident's health.
April 1, 2026 · Complaint investigation · 2 citations
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Provide and implement an infection prevention and control program.
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Have an agreement with at least one or more hospitals certified by Medicare or Medicaid to make sure residents can be moved quickly to the hospital when they need medical care.
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Give residents a notice of rights, rules, services and charges.
Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.
The resident has the right to receive notices in a format and a language he or she understands.
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Ensure that residents are free from significant medication errors.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Provide or obtain dental services for each resident.
Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Provide safe and appropriate respiratory care for a resident when needed.
PASARR screening for Mental disorders or Intellectual Disabilities
Ensure that residents are fully informed and understand their health status, care and treatments.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Provide appropriate foot care.
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Provide or obtain dental services for each resident.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Provide and implement an infection prevention and control program.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Plan the resident's discharge to meet the resident's goals and needs.
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Provide or obtain dental services for each resident.
Provide and implement an infection prevention and control program.
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Ensure that residents are free from significant medication errors.
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Ensure medication error rates are not 5 percent or greater.
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Keep residents' personal and medical records private and confidential.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Showing the 60 most recent. The full list is on Medicare.gov.
1 fine totaling $93,457 in the last three years.
414 S UNIVERSITY RDSpokane, WA 99206
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State inspectors visited on September 15, 2025 and cited 34 health deficiencies, 5 of them from complaint investigations. The Washington average is 15.8.
Nurses and aides spend 3 hours 42 minutes with each resident per day, including 37 minutes from registered nurses. 57% of nursing staff left over the past year.
Yes. Medicare fined Aurora Valley Care once in the last three years, totaling $93,457.
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.