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Medicare-certifiedSkilled Nursing

Arizona State Veteran Home-Phx

(602) 248-1550

About Arizona State Veteran Home-Phx

Arizona State Veteran Home-Phx delivers skilled nursing and rehabilitation care specifically designed for those who've served. Our Phoenix facility combines medical expertise with deep respect for veteran experiences, ensuring each resident receives personalized recovery support and quality nursing care.

Community at a glance

Capacity

200 residents

Location

Phoenix, AZ

Status

Listed in a public registry

Care & services offered

Skilled Nursing

Contact & location

4141 NORTH S HERRERA WAY, Phoenix, Arizona 85012

(602) 248-1550

Medicare inspection record

From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov

  • Medicare flags Arizona State Veteran Home-Phx for a citation related to abuse of residents in its recent inspections.

At its most recent standard inspection, on May 30, 2025, state inspectors cited 9 health deficiencies (the Arizona average is 6.3).

Nurses and nurse aides spend 5 hours 19 minutes with each resident a day, above the Arizona average of 3 hours 59 minutes.

Medicare fined Arizona State Veteran Home-Phx 3 times in the last three years, $23,296 in total.

Staffing

MeasureThis home
Nurse and aide time per resident, per day5 hours 19 minutesAbove the Arizona average
Registered nurse time per resident, per day1 hour 5 minutesAbove the Arizona average
Nursing staff who left in the past year29%Below the Arizona average

Inspections

30 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.

July 28, 2026 · Complaint investigation · 3 citations

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Aug 6, 2026
  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Aug 6, 2026
  • Respond appropriately to all alleged violations.

    Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Aug 6, 2026

May 5, 2026 · Complaint investigation · 1 citation

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Jun 11, 2026
December 9, 2025 · Complaint investigation · 1 citation+
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Dec 15, 2025
May 30, 2025 · Standard inspection · 4 citations+
  • Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

    Risk of harm, no one hurt, widespread (level F)AdministrationCorrected Jun 30, 2025
  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Risk of harm, no one hurt, a pattern (level E)Resident Assessment and Care PlanningCorrected Jul 10, 2025
  • PASARR screening for Mental disorders or Intellectual Disabilities

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Jun 27, 2025
  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Jul 2, 2025
May 15, 2025 · Complaint investigation · 2 citations+
  • Respond appropriately to all alleged violations.

    Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected May 23, 2025
  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected May 23, 2025
April 24, 2025 · Complaint investigation · 2 citations+
  • Respond appropriately to all alleged violations.

    Risk of harm, no one hurt, a pattern (level E)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Apr 30, 2025
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Apr 30, 2025
February 19, 2025 · Complaint investigation · 1 citation+
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Apr 21, 2025
January 22, 2025 · Complaint investigation · 1 citation+
  • Ensure that residents are free from significant medication errors.

    Residents were harmed, a few residents (level G)Pharmacy ServiceFrom a complaintCorrected Apr 15, 2025
January 14, 2025 · Complaint investigation · 1 citation+
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Apr 21, 2025
December 10, 2024 · Complaint investigation · 1 citation+
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Mar 5, 2025
October 31, 2024 · Complaint investigation · 1 citation+
  • Ensure services provided by the nursing facility meet professional standards of quality.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Feb 3, 2025
September 23, 2024 · Complaint investigation · 1 citation+
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareFrom a complaintCorrected Nov 15, 2024
May 24, 2024 · Complaint investigation · 2 citations+
  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Risk of harm, no one hurt, a pattern (level E)Resident Assessment and Care PlanningFrom a complaintCorrected Jul 25, 2024
  • Plan the resident's discharge to meet the resident's goals and needs.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Jul 25, 2024
May 8, 2024 · Complaint investigation · 1 citation+
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Residents were harmed, a few residents (level G)Quality of Life and CareFrom a complaintCorrected Jul 15, 2024
April 22, 2024 · Complaint investigation · 2 citations+
  • Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Jul 25, 2024
  • Respond appropriately to all alleged violations.

    Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Jul 25, 2024
January 12, 2024 · Complaint investigation · 2 citations+
  • Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Risk of harm, no one hurt, a pattern (level E)Resident RightsFrom a complaintCorrected Apr 12, 2024
  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Risk of harm, no one hurt, a pattern (level E)Resident RightsFrom a complaintCorrected Apr 12, 2024
November 30, 2023 · Complaint investigation · 1 citation+
  • Ensure services provided by the nursing facility meet professional standards of quality.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Feb 25, 2024
November 2, 2023 · Complaint investigation · 3 citations+
  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Residents were harmed, a few residents (level G)Quality of Life and CareFrom a complaintCorrected Feb 2, 2024
  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceFrom a complaintCorrected Mar 1, 2024
  • Provide and implement an infection prevention and control program.

    Risk of harm, no one hurt, a few residents (level D)Infection ControlFrom a complaintCorrected Dec 18, 2023

Fines and payment denials

3 fines totaling $23,296 and 1 Medicare payment denial in the last three years.

  • December 10, 2024Fine: $9,110
  • April 22, 2024Fine: $6,743
  • April 22, 2024Payment denial, 3 days
  • November 2, 2023Fine: $7,443

About the home, per Medicare

Ownership
Government - State
Legal business name
Arizona Department of Veterans Services
Medicare-certified beds
200
Average residents per day
96
Accepts
Medicare and Medicaid
First certified
January 8, 1996
Inside a hospital
No
Continuing care retirement community
No
Resident or family council
Resident
Sprinklers in all required areas
Yes
CMS Certification Number
035234

Location

4141 NORTH S HERRERA WAYPhoenix, AZ 85012

Senior living near Phoenix

Questions about Arizona State Veteran Home-Phx

How did Arizona State Veteran Home-Phx do on its last inspection?+

State inspectors visited on May 30, 2025 and cited 9 health deficiencies, 5 of them from complaint investigations. The Arizona average is 6.3.

How much nursing care does each resident get at Arizona State Veteran Home-Phx?+

Nurses and aides spend 5 hours 19 minutes with each resident per day, including 1 hour 5 minutes from registered nurses. 29% of nursing staff left over the past year.

Has Arizona State Veteran Home-Phx been fined by Medicare?+

Yes. Medicare fined Arizona State Veteran Home-Phx 3 times in the last three years, totaling $23,296.

Does Medicare cover skilled nursing?+

Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.

How much does a nursing home cost?+

A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.

What is the CMS star rating?+

Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.

Senior living in Phoenix Skilled Nursing in Arizona Skilled Nursing guide Information last updated October 2026