401 E Jefferson St, Springfield, IL 62701
Independent LivingActive Adult Living
Affordable senior housingIndependent livingAge 62+ community
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Medicare-certifiedSkilled Nursing
Arcadia Care on the Hill
Springfield, IllinoisMedicare inspection record
About Arcadia Care on the Hill
Arcadia Care on the Hill brings together skilled nursing and rehabilitation services that help Springfield, Illinois residents regain strength and independence. Our team focuses on personalized recovery plans designed around each person's specific goals and medical needs.
Community at a glance
Capacity
251 residents
Location
Springfield, IL
Status
Listed in a public registry
Care & services offered
Skilled Nursing
Contact & location
555 WEST CARPENTER, Springfield, Illinois 62702
Medicare inspection record
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
- Arcadia Care on the Hill is a candidate for Medicare's Special Focus Facility list, kept for homes with a history of serious quality problems.
At its most recent standard inspection, on September 17, 2025, state inspectors cited 20 health deficiencies (the Illinois average is 12.5).
Nurses and nurse aides spend 2 hours 48 minutes with each resident a day, below the Illinois average of 3 hours 27 minutes.
Medicare fined Arcadia Care on the Hill 3 times in the last three years, $219,628 in total.
Staffing
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 2 hours 48 minutesBelow the Illinois average |
| Registered nurse time per resident, per day | 10 minutesBelow the Illinois average |
| Nursing staff who left in the past year | 29%Below the Illinois average |
Inspections
35 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
July 27, 2026 · Complaint investigation · 9 citations
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Residents were harmed, a few residents (level G)Quality of Life and CareFrom a complaintPlan to fix it acceptedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Residents were harmed, a few residents (level G)Quality of Life and CareFrom a complaintPlan to fix it acceptedMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Risk of harm, no one hurt, widespread (level F)EnvironmentalFrom a complaintPlan to fix it acceptedHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Risk of harm, no one hurt, widespread (level F)Nursing and Physician ServicesFrom a complaintPlan to fix it acceptedMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Risk of harm, no one hurt, widespread (level F)EnvironmentalFrom a complaintPlan to fix it acceptedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Risk of harm, no one hurt, a pattern (level E)Freedom from Abuse, Neglect, and ExploitationFrom a complaintPlan to fix it acceptedRespond appropriately to all alleged violations.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintPlan to fix it acceptedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintPlan to fix it acceptedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceFrom a complaintPlan to fix it accepted
April 22, 2026 · Complaint investigation · 1 citation
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Residents were harmed, a few residents (level G)Quality of Life and CareFrom a complaintCorrected May 1, 2026
November 26, 2025 · Complaint investigation · 1 citation+
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Dec 9, 2025
October 17, 2025 · Complaint investigation · 1 citation+
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Residents were harmed, a few residents (level G)Quality of Life and CareFrom a complaintCorrected Oct 28, 2025
September 17, 2025 · Standard inspection · 8 citations+
Ensure services provided by the nursing facility meet professional standards of quality.
Immediate danger to residents, widespread (level L)Resident Assessment and Care PlanningFrom a complaintCorrected Sep 18, 2025Ensure that residents are free from significant medication errors.
Immediate danger to residents, a few residents (level J)Pharmacy ServiceFrom a complaintCorrected Nov 15, 2025Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Risk of harm, no one hurt, widespread (level F)Nutrition and DietaryCorrected Sep 25, 2025Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Risk of harm, no one hurt, widespread (level F)Pharmacy ServiceCorrected Sep 25, 2025Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, a pattern (level E)Infection ControlCorrected Sep 25, 2025Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Sep 25, 2025Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Sep 25, 2025Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Sep 25, 2025
June 24, 2025 · Complaint investigation · 1 citation+
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Jul 1, 2025
May 5, 2025 · Complaint investigation · 1 citation+
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected May 9, 2025
October 29, 2024 · Complaint investigation · 1 citation+
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Nov 4, 2024
July 24, 2024 · Standard inspection · 6 citations+
Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, widespread (level F)Infection ControlCorrected Aug 8, 2024Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Risk of harm, no one hurt, widespread (level F)Nutrition and DietaryCorrected Aug 8, 2024Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareCorrected Aug 8, 2024Reasonably accommodate the needs and preferences of each resident.
Risk of harm, no one hurt, a pattern (level E)Resident RightsCorrected Aug 8, 2024Ensure that residents are free from significant medication errors.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Aug 8, 2024Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Aug 8, 2024
May 16, 2024 · Complaint investigation · 1 citation+
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Residents were harmed, a few residents (level G)Quality of Life and CareFrom a complaintCorrected Jun 3, 2024
April 1, 2024 · Complaint investigation · 1 citation+
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceFrom a complaintCorrected Apr 10, 2024
January 17, 2024 · Complaint investigation · 3 citations+
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Residents were harmed, a few residents (level G)Quality of Life and CareFrom a complaintCorrected Feb 9, 2024Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Feb 9, 2024Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Feb 9, 2024
November 16, 2023 · Complaint investigation · 1 citation+
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Nov 21, 2023
Fines and payment denials
3 fines totaling $219,628 and 1 Medicare payment denial in the last three years.
- April 22, 2026Fine: $73,800
- September 17, 2025Payment denial, 62 days
- September 17, 2025Fine: $98,313
- April 1, 2024Fine: $47,515
About the home, per Medicare
- Ownership
- For profit - Corporation
- Legal business name
- Arcadia Care on the Hill LLC
- Medicare-certified beds
- 251
- Average residents per day
- 121
- Accepts
- Medicare and Medicaid
- First certified
- May 23, 1969
- Part of a chain
- Arcadia Care, 25 homes
- Inside a hospital
- No
- Continuing care retirement community
- No
- Resident or family council
- Resident
- Sprinklers in all required areas
- Yes
- CMS Certification Number
- 145160
Location
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555 WEST CARPENTERSpringfield, IL 62702
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Questions about Arcadia Care on the Hill
How did Arcadia Care on the Hill do on its last inspection?+
State inspectors visited on September 17, 2025 and cited 20 health deficiencies, 14 of them from complaint investigations. The Illinois average is 12.5.
How much nursing care does each resident get at Arcadia Care on the Hill?+
Nurses and aides spend 2 hours 48 minutes with each resident per day, including 10 minutes from registered nurses. 29% of nursing staff left over the past year.
Has Arcadia Care on the Hill been fined by Medicare?+
Yes. Medicare fined Arcadia Care on the Hill 3 times in the last three years, totaling $219,628.
Does Medicare cover skilled nursing?+
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
How much does a nursing home cost?+
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
What is the CMS star rating?+
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.