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Medicare-certifiedSkilled Nursing

Arcadia Care Jacksonville

Jacksonville, IllinoisMedicare inspection record
(217) 245-4174

About Arcadia Care Jacksonville

Arcadia Care Jacksonville provides compassionate skilled nursing and rehabilitation services to residents throughout Jacksonville, Illinois. Our experienced care team focuses on recovery, comfort, and helping seniors regain independence after hospitalization or injury.

Community at a glance

Capacity

113 residents

Location

Jacksonville, IL

Status

Listed in a public registry

Care & services offered

Skilled Nursing

Contact & location

1021 NORTH CHURCH STREET, Jacksonville, Illinois 62650

(217) 245-4174

Medicare inspection record

From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov

  • Medicare flags Arcadia Care Jacksonville for a citation related to abuse of residents in its recent inspections.

At its most recent standard inspection, on March 9, 2026, state inspectors cited 13 health deficiencies (the Illinois average is 12.5).

Nurses and nurse aides spend 2 hours 40 minutes with each resident a day, below the Illinois average of 3 hours 27 minutes.

Medicare fined Arcadia Care Jacksonville 3 times in the last three years, $84,491 in total.

Staffing

MeasureThis home
Nurse and aide time per resident, per day2 hours 40 minutesBelow the Illinois average
Registered nurse time per resident, per day6 minutesBelow the Illinois average
Nursing staff who left in the past year51%Above the Illinois average

Inspections

44 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.

July 8, 2026 · Complaint investigation · 2 citations

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Residents were harmed, a few residents (level G)Quality of Life and CareFrom a complaintCorrected Jul 9, 2026
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintPlan to fix it accepted

March 9, 2026 · Standard inspection · 11 citations

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Risk of harm, no one hurt, widespread (level F)Pharmacy ServiceCorrected Mar 10, 2026
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Risk of harm, no one hurt, widespread (level F)Nutrition and DietaryCorrected Mar 10, 2026
  • Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Risk of harm, no one hurt, widespread (level F)Nursing and Physician ServicesFrom a complaintCorrected Mar 10, 2026
  • Reasonably accommodate the needs and preferences of each resident.

    Risk of harm, no one hurt, a pattern (level E)Resident RightsCorrected Mar 10, 2026
  • Provide activities to meet all resident's needs.

    Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareCorrected Mar 10, 2026
  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Risk of harm, no one hurt, a pattern (level E)Resident RightsCorrected Mar 10, 2026
  • Provide safe and appropriate respiratory care for a resident when needed.

    Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareCorrected Mar 10, 2026
  • Ensure residents have reasonable access to and privacy in their use of communication methods.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Mar 10, 2026
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Mar 10, 2026
  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Mar 10, 2026
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Mar 10, 2026
November 25, 2024 · Standard inspection · 13 citations+
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Residents were harmed, a few residents (level G)Quality of Life and CareCorrected Nov 26, 2024
  • Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

    Risk of harm, no one hurt, widespread (level F)Nursing and Physician ServicesCorrected Dec 18, 2024
  • Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Risk of harm, no one hurt, widespread (level F)Nursing and Physician ServicesCorrected Dec 19, 2024
  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Risk of harm, no one hurt, a pattern (level E)Resident RightsCorrected Nov 26, 2024
  • Provide and implement an infection prevention and control program.

    Risk of harm, no one hurt, a pattern (level E)Infection ControlCorrected Nov 26, 2024
  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Risk of harm, no one hurt, a few residents (level D)Nutrition and DietaryCorrected Nov 26, 2024
  • Reasonably accommodate the needs and preferences of each resident.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Nov 26, 2024
  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Nov 26, 2024
  • Ensure medication error rates are not 5 percent or greater.

    Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Nov 26, 2024
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationCorrected Nov 26, 2024
  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Nov 26, 2024
  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Nov 26, 2024
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Dec 6, 2024
August 21, 2024 · Complaint investigation · 3 citations+
  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Residents were harmed, a few residents (level G)Resident RightsFrom a complaintCorrected Sep 8, 2024
  • Make sure that a working call system is available in each resident's bathroom and bathing area.

    Risk of harm, no one hurt, widespread (level F)EnvironmentalFrom a complaintCorrected Sep 8, 2024
  • Provide and implement an infection prevention and control program.

    Risk of harm, no one hurt, widespread (level F)Infection ControlFrom a complaintCorrected Sep 8, 2024
March 29, 2024 · Complaint investigation · 1 citation+
  • Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Risk of harm, no one hurt, widespread (level F)Nursing and Physician ServicesFrom a complaintCorrected Apr 15, 2024
March 27, 2024 · Complaint investigation · 1 citation+
  • Ensure medication error rates are not 5 percent or greater.

    Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceFrom a complaintCorrected Apr 15, 2024
January 11, 2024 · Complaint investigation · 1 citation+
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Jan 12, 2024
November 8, 2023 · Standard inspection · 12 citations+
  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Residents were harmed, a few residents (level G)Resident RightsCorrected Nov 15, 2023
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Risk of harm, no one hurt, widespread (level F)Nutrition and DietaryCorrected Nov 15, 2023
  • Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Risk of harm, no one hurt, widespread (level F)EnvironmentalCorrected Nov 15, 2023
  • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Risk of harm, no one hurt, widespread (level F)Nursing and Physician ServicesCorrected Nov 15, 2023
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Risk of harm, no one hurt, a pattern (level E)Freedom from Abuse, Neglect, and ExploitationCorrected Nov 15, 2023
  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareCorrected Nov 15, 2023
  • Provide and implement an infection prevention and control program.

    Risk of harm, no one hurt, a pattern (level E)Infection ControlCorrected Nov 15, 2023
  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareCorrected Nov 15, 2023
  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareCorrected Nov 15, 2023
  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceCorrected Nov 15, 2023
  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Minimal harm or risk, a pattern (level B)Resident RightsPlan to fix it accepted
  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Minimal harm or risk, a pattern (level B)Nutrition and DietaryPlan to fix it accepted

Fines and payment denials

3 fines totaling $84,491 and 2 Medicare payment denials in the last three years.

  • November 25, 2024Fine: $38,448
  • November 25, 2024Payment denial, 1 days
  • August 21, 2024Fine: $31,993
  • November 8, 2023Payment denial, 36 days
  • November 8, 2023Fine: $14,050

About the home, per Medicare

Ownership
For profit - Corporation
Legal business name
Arcadia Care Jacksonville, LLC
Medicare-certified beds
113
Average residents per day
60
Accepts
Medicare and Medicaid
First certified
April 15, 1997
Part of a chain
Arcadia Care, 25 homes
Inside a hospital
No
Continuing care retirement community
No
Resident or family council
Resident
Sprinklers in all required areas
Yes
CMS Certification Number
145928

Location

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1021 NORTH CHURCH STREETJacksonville, IL 62650

7 other communities within 10 miles

Senior living near Jacksonville

Questions about Arcadia Care Jacksonville

How did Arcadia Care Jacksonville do on its last inspection?+

State inspectors visited on March 9, 2026 and cited 13 health deficiencies, 3 of them from complaint investigations. The Illinois average is 12.5.

How much nursing care does each resident get at Arcadia Care Jacksonville?+

Nurses and aides spend 2 hours 40 minutes with each resident per day, including 6 minutes from registered nurses. 51% of nursing staff left over the past year.

Has Arcadia Care Jacksonville been fined by Medicare?+

Yes. Medicare fined Arcadia Care Jacksonville 3 times in the last three years, totaling $84,491.

Does Medicare cover skilled nursing?+

Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.

How much does a nursing home cost?+

A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.

What is the CMS star rating?+

Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.

Senior living in Jacksonville Skilled Nursing in Illinois Skilled Nursing guide Information last updated October 2026