4811 HARDWARE DR NE STE D-1, Albuquerque, NM 87109
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Albuquerque Heights Healthcare and Rehabilitation provides skilled nursing and rehabilitation services to residents throughout Albuquerque, New Mexico. Our team focuses on helping patients recover strength and independence with compassionate, personalized care. Whether you're seeking short-term rehabilitation or ongoing medical support, our experienced staff is here to guide your healing.
Capacity
134 residents
Location
Albuquerque, NM
Status
Listed in a public registry
103 Hospital Loop NE, Albuquerque, New Mexico 87109
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
At its most recent standard inspection, on April 15, 2025, state inspectors cited 20 health deficiencies (the New Mexico average is 17.6).
Nurses and nurse aides spend 3 hours 45 minutes with each resident a day, above the New Mexico average of 3 hours 32 minutes.
Medicare fined Albuquerque Heights Healthcare and Rehabilitation once in the last three years, $8,170 in total.
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 3 hours 45 minutesAbove the New Mexico average |
| Registered nurse time per resident, per day | 1 hour 1 minuteAbove the New Mexico average |
| Nursing staff who left in the past year | 67%Above the New Mexico average |
60 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
July 24, 2026 · Complaint investigation · 1 citation
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
May 22, 2026 · Complaint investigation · 3 citations
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Ensure services provided by the nursing facility meet professional standards of quality.
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
PASARR screening for Mental disorders or Intellectual Disabilities
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Ensure services provided by the nursing facility meet professional standards of quality.
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Provide routine and 24-hour emergency dental care for each resident.
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Reasonably accommodate the needs and preferences of each resident.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results.
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Ensure services provided by the nursing facility meet professional standards of quality.
Ensure each resident receives an accurate assessment.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Ensure that residents are free from significant medication errors.
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Provide enough food/fluids to maintain a resident's health.
Ensure each resident receives an accurate assessment.
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Make sure that a working call system is available in each resident's bathroom and bathing area.
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Ensure services provided by the nursing facility meet professional standards of quality.
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Honor the resident's right to organize and participate in resident/family groups in the facility.
Ensure services provided by the nursing facility meet professional standards of quality.
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Provide activities to meet all resident's needs.
Reasonably accommodate the needs and preferences of each resident.
Observe each nurse aide's job performance and give regular training.
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Provide or obtain dental services for each resident.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Plan the resident's discharge to meet the resident's goals and needs.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Ensure services provided by the nursing facility meet professional standards of quality.
1 fine totaling $8,170 in the last three years.
103 Hospital Loop NEAlbuquerque, NM 87109
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State inspectors visited on April 15, 2025 and cited 20 health deficiencies, 13 of them from complaint investigations. The New Mexico average is 17.6.
Nurses and aides spend 3 hours 45 minutes with each resident per day, including 1 hour 1 minute from registered nurses. 67% of nursing staff left over the past year.
Yes. Medicare fined Albuquerque Heights Healthcare and Rehabilitation once in the last three years, totaling $8,170.
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.