Heritage Woods
State licensed462 MAIN ST, Agawam, MA 01001
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AGAWAM EAST REHAB AND NURSING is a for profit - limited liability company nursing home in AGAWAM, MA with 123 certified beds.
Capacity
123 residents
Location
Agawam, MA
Status
Listed in a public registry
464 MAIN STREET, Agawam, Massachusetts 01001
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
At its most recent standard inspection, on March 18, 2026, state inspectors cited 3 health deficiencies (the Massachusetts average is 6.8).
Nurses and nurse aides spend 3 hours 41 minutes with each resident a day, about the same as the Massachusetts average.
Medicare has not fined Agawam East Rehab and Nursing in the last three years.
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 3 hours 41 minutes |
| Registered nurse time per resident, per day | 22 minutesBelow the Massachusetts average |
| Nursing staff who left in the past year | 35%Below the Massachusetts average |
8 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
November 25, 2025 · Complaint investigation · 2 citations
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
September 2, 2025 · Complaint investigation · 1 citation
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Provide safe and appropriate respiratory care for a resident when needed.
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
464 MAIN STREETAgawam, MA 01001
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State inspectors visited on March 18, 2026 and cited 3 health deficiencies, 3 of them from complaint investigations. The Massachusetts average is 6.8.
Nurses and aides spend 3 hours 41 minutes with each resident per day, including 22 minutes from registered nurses. 35% of nursing staff left over the past year.
Medicare's records show no fines against Agawam East Rehab and Nursing in the last three years.
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.